FAQ
General Information
Q: What is LilSprout Shop?
A: LilSprout Shop is a specialty boutique offering high-quality, stylish, and comfortable clothing for kids. We focus on trendy designs and durable fabrics suitable for every child.
Q: Where is LilSprout Shop located?
A: tata market sitara plaza second floor shop 163, Faisalabad, 38000
Q: How can I contact LilSprout Shop?
A: You can reach us via phone at 021-111-269-364 or email us at info.lilsprout@yahoo.com.
Shopping and Products
Q: What age ranges do you cater to?
A: We carry clothing for newborns, toddlers, and kids up to 14 years old.
Q: What types of clothes do you sell?
A: Our selection includes casual wear, formal outfits, seasonal clothing, and accessories tailored for kids.
Q: Do you offer organic or sustainable clothing?
A: Yes, we feature a variety of eco-friendly and organic options to support sustainability and keep your little ones comfortable.
Orders and Payments
Q: How do I place an order?
A: You can visit our store at tata market sitara plaza second floor shop 163, Faisalabad, 38000 or contact us via phone/email for assistance with your purchase.
Q: What payment methods do you accept?
A: We accept cash, major credit/debit cards, and mobile payment apps.
Q: Can I place a custom order?
A: Yes! We offer customizations for certain items. Please contact us directly for more details.
Shipping and Returns
Q: Do you offer shipping services?
A: Shipping fees and delivery times vary based on location.
Q: What is your return policy?
A: We accept returns or exchanges within 30 days of purchase, provided the item is unused and in its original condition. Please retain your receipt for processing.
Q: What should I do if I receive a defective item?
A: Please contact us immediately via phone or email. We will assist you in replacing the item or issuing a refund.
Promotions and Membership
Q: Do you offer discounts or promotions?
A: Yes, we frequently run seasonal sales and promotions. Follow us on social media or join our email list to stay updated!
Q: Do you have a loyalty program?
A: Yes, our loyalty program rewards repeat customers with points that can be redeemed for discounts on future purchases.
Store Policies
Q: Are fitting rooms available?
A: Yes, we have fitting rooms to ensure the perfect fit for your child.
Q: Do you have a gift-wrapping service?
A: Yes, we provide complimentary gift-wrapping for all purchases.
Additional Questions
Q: Can I book a personal shopping session?
A: Yes, we offer personal shopping sessions by appointment. Contact us to schedule your visit.
Q: How do I provide feedback or suggestions?
A: We value your input! Please email us at info.lilsprout@gmail.com or use the feedback form available in-store.
If you have any other questions, feel free to contact us at 021-111-269-364 or email us at info.lilsprout@yahoo.com. Thank you for choosing LilSprout Shop!